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Stopping mobile payments to others

Shirl8
Level 1: Joiner
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How do I put something on mobile to stop me using pay by mobile 

Message 1 of 6
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5 REPLIES 5

jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Guide: Spend caps on O2 

Message 2 of 6
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Bambino
Level 85: Esteemed
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@Shirl8 When you speak to customer service ask for a "charge to mobile" bar.

I DO NOT WORK FOR O2



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Message 3 of 6
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MI5
Level 94: Supreme
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@Shirl8 

All available bars here Guide: O2 BARs 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
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Enlli
Level 67: Unsung hero
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If you happen to be on the new payment system then you can do it yourself in my O2

Screenshot_20230812_154039_My O2.jpg

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 5 of 6
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Breanna
Former Staff
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Were you able to get the bar on @Shirl8?

Message 6 of 6
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