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Spam texts from O2

Knit1Purl1
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Since switching phones I've been getting spammed with messages from O2 saying

'Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please go to www.o2.co.uk/help and search on voicemail for help.'

 

Problem is, even if I did want to set it up (I don't) there's no option for me to do so as my phonemodel isn't listed as one that's compatible.

 

I can see that someone else posted about having this problem and it was, apparently solved, but that was back in 2019, so something has obviously gone awry since.

 

Please make the messages stop, at times they're every few seconds. Even my phone has decided they're spam, they come in so often.

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MI5
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@Knit1Purl1 

You need to find your voicemail settings in the phone app and you'll find visual voicemail is on.

You need to turn it off.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Have a look in your phone settings to see if you have visual voicemail ticked

Even though your phone isn't listed, there may well be an option under Connections

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Knit1Purl1
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Thank you! I've done that now, let's hope it does the trick.

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jonsie
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MI5
Level 94: Supreme
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Knit1Purl1
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Thank you, I've just done that. I'm looking forward to no more spam!

Message 7 of 7
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