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Klaud
Level 1: Joiner
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How do I keep my number for O2? I’ve ordered a new card that’s a 12 month contract?
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Cleoriff
Level 94: Supreme
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@Klaud 

To keep your O2 number, you will need to do a sim swap when the new sim arrives.

Guide: Sim Swap: a mini guide 2017 update 

Or if you upgraded, you can use your old sim (although that probably wont be 5G.)

Hope that helps and welcome to the forum Welcome

 

Edited to add info re using old sim.

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@Klaud 

If you are already with O2 and this is an upgrade, your number is not changed.

If itjust a new SIM, you do a SIM swap 

Guide: Sim Swap: a mini guide 2017 update 

If moving network to O2, how to here 

https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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