Re: Slow data when travelling

Anonymous · ‎31-05-2017

Hi,

When I travel in Europe I never get 4G... only 3G but incredibly slow... so painfully slow that I can't even usually download WhatsApp pics. I hear other networks give great fast 4G to travellers. Can someone please explain why the speed is so slow abroad?

Kind regards

Josh

Cleoriff · ‎31-05-2017

O2 has no 4G roaming agreements with any countries abroad. The best you will get is 3G and thespeeds are awful

Veritas Numquam Perit

Cleoriff · ‎31-05-2017

Just to add some info on Roaming with O2 as from June 15th https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Roaming-Changes-from-15th-June-2017-quot-PAY-AS...

Link to contract phones included

Veritas Numquam Perit

MI5 · ‎31-05-2017

O2 do not have any 4g roaming agreements and they also only buy very little bandwidth from the roaming networks, so all O2 data roaming is slow.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎31-05-2017

Duplicate post here https://community.o2.co.uk/t5/Other-Products-Services/Slow-data-when-travelling/m-p/1053434

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎31-05-2017

Will this change come 15th June? or are we destined to continue with dial up speeds?

jonsie · ‎31-05-2017

It's highly unlikely to change but we won't really know until after the 15th.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS