Simple Qs: 02 Simplicity

[Anonymous]

Hi,

I was wondering if I could get some clarification on the following three questions;

1. £5 top-up gives one unlimited text; does this mean cross-network?

2. If someone topsup a certain amount; will this amount be converted to credits? Or will this money be only converted to text/calls?

3. Is it easy to switch back and forth (on pay as you go)? I heard by text is the easiest way.

Many Thanks!

[Anonymous]

Pay and Go Simplicity is bought out of your credit once a month. You can change tariff once a month.

[jonsie]

The unlimited texts are cross network.
Any top up is normal credit from which your £5 is debited once a month. Any remaining credit left is yours to do with as you wish ie calls or web use.

[Anonymous]

Hi,

Thanks for the replies.

So let's say I got £0 credit today, I go to the shop and get a £5 voucher and top up... will I get unlimted text (cross-network) AND the £5 as normal credit which I can use during the month for phone calls? Or will I get unlimited text but £0 credit remaining...

I hope I'm making sense.. I just need to make sure sorry..

[jonsie]

You can't get a £5 voucher. Top up £10 and £5 is debited for your tariff, leaving £5 to do with as you wish. How can you expect unlimited texts to be free??

[Anonymous]

What do you mean? It's always been 'free'... I used to top up £10 and I used to get unlimited 02 texts the whole month, PLUS the £10 (I toped up with) stayed as credit in my phone which I used for phone calls... Do you call this free?

[Anonymous]

You're confusing the free allowance you get with the traditional tariffs (where you got to keep your top-up). With the new simplicity tariffs, which work more like a bolt-on.
To use your example, to get unlimited free texts on Text and Web you would need to top-up £30 in a month.
To buy unlimited texts on the Simplicity tariff costs £5.

[jonsie]

When you say you used to top up £10, what tariff were you on? Was that cross network texts or O2-O2? What tariff are you on now?

[Anonymous]

He would have been on the O2 Unlimited tariff which gave 12,000 free texts to O2 customers every month you topped up £10.
It sounds like he's changed to the £5 simplicity tariff, which deducts £5 from your credit once a month to buy unlimited texts to all UK networks.

[Anonymous]

Thanks prking, it makes all sense now..

Jst one last thing; a £30 initial topup is required for unlimted txt?

Thanks