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Signing in: Are you ever having trouble?

Toby
Former Staff
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Hi guys,

 

I need to do a bit of investigating.

 

I've heard from a few members that they have experienced issues with signing into the community.

 

The issue is that you enter your login credentials, but are then re-directed back to the sign-in page again, even though you are technically logged in.

 

Have you experienced this?

 

If so, I'll need to know which device and OS (if applicable) you are using please.

 

A big thanks to @Anonymous for flagging it to me slight_smile

 

Cheers!

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Message 1 of 21
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viridis
Level 56: Guvnor
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Android.
Chrome browser
O2 site, mobile version.
Message 11 of 21
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Anonymous
Not applicable

Sorry Toby, new issue when signing in on PC!

 

When I am not signed in and decide I want to create a new message, I press the "New Message" button and get the following:

 

error.JPG

 

Should this not direct to the login page...or provide a link directing to the login page?

Message 12 of 21
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Beenherebefore
Level 32: Blockbuster         
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Yes, I get the same screen @Anonymous using laptop + Win7+ Chrome

"My life is a facsimile of a sham"
Message 13 of 21
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jonsie
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Doing it that way I get the same but normally I sign into the forum before browsing.

Message 14 of 21
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Toby
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Thanks guys,

I'm looking into this.
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Message 15 of 21
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Toby
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Hi everyone,

I'm currently investigating this, but may need your help slight_smile

Could you please:

- Check if it is still happening? If so, what page are you trying to reply to when logging in and getting the issue?

- What time was this exactly?

Cheers, Toby

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Message 16 of 21
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jonsie
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Message 17 of 21
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Cleoriff
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@jonsie wrote:

Maybe it's user orientated? I never have problems.


Nor me....

Veritas Numquam Perit

Girl in a jacket
Message 18 of 21
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Toby
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Hi guys,

Has anyone had this issue recently?

Cheers
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 19 of 21
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jonsie
Level 94: Supreme
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If it works in Thailand  it should be OK in the civilised West 😂

Seriously,  no problems at all.

Message 20 of 21
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