on 27-04-2014 22:14
on 27-04-2014 22:14
Hi! I need a bit of a rant. I've been a pay monthly customer with o2 for a year now, i've been loyal and i've paid all my bills on time, my question is, if im being a good customer to o2 WHY AREN'T THEY BEING A GOOD PROVIDER?!
I'm 1 year into my contract and my phone has stopped getting service, thus i cannot use the service i'm paying £27 a month for. I go on the phone to o2 and complain about it and i get the same answer every time: "our engineers are working on it miss woodward, please give it a couple more days"...i first reported this problem 6 months ago and they refuse to give me any compensation for it! They even have the nerve to suggest i terminate my contract, but still pay the £300 termination fee for the pleasure!
I'm really angry with o2 but they dont seem to be doing anything about my service!
grrrr
on 27-04-2014 22:20
on 27-04-2014 22:20
28-04-2014 06:41 - edited 28-04-2014 06:43
28-04-2014 06:41 - edited 28-04-2014 06:43
on 28-04-2014 06:48
on 28-04-2014 06:48
Is this a seperate issue to the one you were talking about here? http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Where-do-I-stand-Iphone-4-1-year-into-con...
28-04-2014 06:52 - edited 28-04-2014 06:52
on 28-04-2014 06:59
on 28-04-2014 06:59
@Anonymous I am asking the op not you