Re: Shared Data - what a con!! RUBBISH - Page 2

Anonymous · ‎20-04-2015

Hello Guys

I have been with O2 for yonks, full platinum, whole family on it, etc etc - I personally have two lines.

Tonight I've come accross something that just feels like a great big con. Firstly I'm irritated by many things on o2 currently, platinum service levels have really dropped, call wait times are high, they wouldn't allow NHS discount on iPhones - everything is starting to become very geared towards o2 and not the consumer.

I sensed a bad shift, until I heard about the new sharer plans available on o2.

Great I thought, I can now supply my various tablets in the family using shared data.

Rang up on Saturday, absolutely possible @£7 per month.

Rang up tonight - impossible, unless you buy a £50 Data Dongle as well!!!!

So for my ipad, car, two daughters ipads, etc that'll be 4 dongles at £50 each!!!!

I never ever use a dongle, and I'd be amazed if anyone else does - dongles are yesterday things!!

Then there's the Shared Voice SIM, unlimited voice and sms, plus data share is £16, I can buy a full standalone SIM from Vodaphone with 1G of 4G data for £15.30, for a couple more pounds I get a full Spotify Premium account.

Finally I thought I'd be able to bring my 8G and 5G data alowances together, no - not until you upgrade / resign with o2.

O2 this is going in the wrong direction, I'm now going to look at alternative networks, and as you've guessed I'm pretty loyal, so as I decide to (end early if I need to) I will be moving away from you.

Anonymous · ‎20-04-2015

I have to agree with the above. Even when I only had a pay monthly plan, I still had the ability to use data share. Very very weird situation.

Anonymous · ‎20-04-2015

yeah, i do do that - but my phone is a tool for work, and i'm rarely off it - it really isn't for the girls to use

Anonymous · ‎21-04-2015

Can you not set up a personal hotspot from the device? I'm sure the device can still be used to its full potential.

MI5 · ‎21-04-2015

@Gavs3r wrote:
Can you not set up a personal hotspot from the device? I'm sure the device can still be used to its full potential.

Of course but it's no good to his girls (at home) when the OP is at work or elsewhere !

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎21-04-2015

Could you not get a 2nd phone with sim to use as a mobile hotspot at home for the girls e.c.t while you are at work ? This would be the easiest way tbh

viridis · ‎21-04-2015

Tbh, and I mean this only as a third party looking in, but why should he?
The option is there and upon trying to take advantage of this offer (fairly) unreasonable actions were then advised by the salesman (no doubt commission based or something)

Anonymous · ‎21-04-2015

O2 said a Manager would call me back - but nothing yet......

MI5 · ‎21-04-2015

@Anonymous wrote:
O2 said a Manager would call me back - but nothing yet......

How many times have we heard that....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎21-04-2015

@MI5 wrote:
@Anonymous wrote:
O2 said a Manager would call me back - but nothing yet......
How many times have we heard that....?

Frequently. I am beginning to think this is the new trick for ending a call....

Veritas Numquam Perit

viridis · ‎21-04-2015

It is a common theme