20-04-2015 21:28 - edited 20-04-2015 21:30
20-04-2015 21:28 - edited 20-04-2015 21:30
Hello Guys
I have been with O2 for yonks, full platinum, whole family on it, etc etc - I personally have two lines.
Tonight I've come accross something that just feels like a great big con. Firstly I'm irritated by many things on o2 currently, platinum service levels have really dropped, call wait times are high, they wouldn't allow NHS discount on iPhones - everything is starting to become very geared towards o2 and not the consumer.
I sensed a bad shift, until I heard about the new sharer plans available on o2.
Great I thought, I can now supply my various tablets in the family using shared data.
Rang up on Saturday, absolutely possible @£7 per month.
Rang up tonight - impossible, unless you buy a £50 Data Dongle as well!!!!
So for my ipad, car, two daughters ipads, etc that'll be 4 dongles at £50 each!!!!
I never ever use a dongle, and I'd be amazed if anyone else does - dongles are yesterday things!!
Then there's the Shared Voice SIM, unlimited voice and sms, plus data share is £16, I can buy a full standalone SIM from Vodaphone with 1G of 4G data for £15.30, for a couple more pounds I get a full Spotify Premium account.
Finally I thought I'd be able to bring my 8G and 5G data alowances together, no - not until you upgrade / resign with o2.
O2 this is going in the wrong direction, I'm now going to look at alternative networks, and as you've guessed I'm pretty loyal, so as I decide to (end early if I need to) I will be moving away from you.
on 21-04-2015 17:27
on 21-04-2015 17:27
@Anonymous wrote:
O2 said a Manager would call me back - but nothing yet......
Hi @Anonymous ,
If you're still unsure about your situation by this time tomorrow, let me know and I'll do what I can to help.
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on 21-04-2015 19:22
Thanks Toby - No call as yet.....
on 22-04-2015 10:12
on 22-04-2015 12:48