Search feedback

[DRH]

I noticed that the main O2 Search function produces no results when Voicemail or Voice mail is entered.

I would have thought a mobile phone service provider would have web pages providing users with details, including everything from the number to dial, to its set up and features.

[MI5]

@DRH We do here https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712

[Cleoriff]

@DRH

We have a guide here https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712

[jonsie]

And the O2 web page here ::

https://www.o2.co.uk/help/digital-services/voicemail

....and you are quite correct the search produces no results though if you go to the help and support there is a direct link. It might be an idea to provide a search link. The search box there and on the community is not much use. Google is far easier and superior in every way.

[Bambino]

Community search function produces this: https://community.o2.co.uk/t5/forums/searchpage/tab/message?q=Voicemail

[DRH]

Thanks for that. Just checked it again now and the search reply has been changed - taking a user to eventually find it. Did my comments prompt a change!

[DRH]

Thanks for that. Just checked it again now and the search reply has been changed - taking a user to links that eventually reveal the search info. Did my comments prompt a change!

[DRH]

Thanks for that. Just checked it again now and the search reply has been changed - taking a user to the info eventually. Did my comments prompt a change!

[DRH]

Thanks for that. Just checked it again now and the search reply has been changed - taking a user to links that eventually reveal the info. Did my comments prompt a change!

[MI5]

Most unlikely tbh.....