on 29-04-2024 12:29
For many years now I have saved a pdf of the monthly invoice to my PC. However, this month I can no longer do this. The site implies that I can download the invoice as a pdf but only to view. There is no icon to subsequently save a pdf to my PC. I don't use a cloud and want a copy of the pdf on my PC. The only way to do it is to waste paper by printing out all 5 pages, then scanning them to create a pdf on my PC. So frustrating with so-called progess.
on 29-04-2024 14:09
Can you not change the printer to "print to PDF" @PaulAFW ?
I use this all the time to create pdf files of forms I want to save.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 29-04-2024 17:46
on 29-04-2024 17:46
@PaulAFW wrote:For many years now I have saved a pdf of the monthly invoice to my PC. However, this month I can no longer do this. The site implies that I can download the invoice as a pdf but only to view. There is no icon to subsequently save a pdf to my PC. I don't use a cloud and want a copy of the pdf on my PC. The only way to do it is to waste paper by printing out all 5 pages, then scanning them to create a pdf on my PC. So frustrating with so-called progess.
Does downloading the invoice to view place a copy of it within your Downloads folder in File Explorer ?
If it does, you can then cut/copy and paste it into an alternative folder. 👍
on 29-04-2024 21:34
on 29-04-2024 21:34