on 26-05-2016 11:28
on 26-05-2016 11:28
I have just noticed a small vertical line (between 3 - 4mm) in the center of my screen on my S7 Edge.
The line appears red and green and changes in brightness depending on the pixel colour displayed on its position. So on a white screen with full brightness it stands out like a sore thumb, but on a dark screen it is less so.
This is slightly annoying as the phone is fairly new (purchased end of March) and I have never had an issue like this with any of my previous phone, over the course of their usage.
What are my options here; replacement, repair? Warranty, insurance?
Any suggestions or advice is much appreciated.
on 26-05-2016 12:16
on 26-05-2016 12:16
Ah, the joys of living in the captial! You'll be able to walk in to the Samsung Experience Shop on Oxford Street, drop of your phone, pop into the Oxford Street O2 Store, pick up a loan phone or SIM adapters. And then the reverse order in a day or two (if that long)
on 26-05-2016 12:21
on 26-05-2016 12:28
on 26-05-2016 12:28
on 26-05-2016 12:32
on 26-05-2016 12:32
on 26-05-2016 12:36
on 26-05-2016 12:36
I thought stores only loaned phones to those having their phones repaired through O2? But good if that's not the case.....don't forget your £25 returnable deposit....:smileywink:
on 26-05-2016 12:37
on 26-05-2016 12:37
on 26-05-2016 12:50
on 26-05-2016 12:50
To be honest it depends a lot on the store and the circumstances@jonsie. Stand alone loan phones, without repairs, are an option that our tills will allow us to process. If the store is running low on loan phone stock they may want to keep remaining stock for those repairing via the store itself. It's definitely worth a try if you have no other phone, there's nothing to lose. If there's sufficient stock, and you're nice enough to the advisor, generally there shouldn't be an issue. There is indeed a £25 refundable deposit though
Hahaha close enough @MI5
26-05-2016 13:16 - edited 26-05-2016 13:19
I have an unlocked Nexus 5, should do the trick if I need to get repairs
on 26-05-2016 15:54
on 26-05-2016 15:54