Samsung S20 Series Dispatch email?

[JetsJones]

Just been reading on the Samsung & EE forums and it seems some people have been receiving emails stating their devices are arriving today/tomorrow.

Anyone had their email from O2 yet or are we all delayed?

[Cleoriff]

@JetsJones 

I haven't heard of anyone with O2 who has got an email. In fact they are saying up to 4-5 weeks delay the last I read about it...

[JetsJones]

Interesting how O2 are suffering these delays yet EE customers are getting "dispatch in 24 hours" notifications?

[MI5]

It will depend when you pre-ordered.
There will be some available but stocks are very limited.

[BigDaddyUK]

I made a pre-order the day after the presentation of the S20 ... 12/02/2020
O2 promised that on March 10 I will receive my phone. I'm still waiting, there are no messages or mail about the delay or that the order has been shipped ... I think if O2 cannot deliver the phone to me as promised on March 10, I will be forced to cancel the order !! 😞

[JetsJones]

Kind of wishing I picked the iPhone 11 now! Currently using an Alcatel after my Samsung s9 broke and it's awful 😂

[Alpha]

The exact same with me, I have a feeling we won't be getting our phones tomorrow. 😑🙃

[MI5]

Dispatch emails will not be sent out until the evening before delivery.
Normally, these arrive around 7.00pm.

[gatrell]

Nothing here yet and o2 seem to be very quiet on the subject too.

I have taken time off work to go and collect the delivery and don't want to have to waste a day.

Chat or phone, no one will tell you anything!  I don't get any updates in my o2 either as I'm a new customer. 

[JetsJones]

I think the disappointing thing really is the lack of communication/updates from O2. Delays happen etc but the fact customers have to chase O2 rather than O2 sending update texts/emails is really disappointing.