19-02-2022 13:36
I received a SCAM call from “o2 headquarters” with an amazing offer of 40% off. Number 020 8610 9057.
He sent through the One Time Passcode to my phone and then asked me to handover. Bear in mind he had confirmed no other details of mine. I work in Cyber Security and can usually identify a phishing scam when I see one so explained I will not hand over due to the clear security message prior about “never share this code including with o2 staff.”
I then told him I thought it was clear fraud I won’t share it, he told me he would bump my monthly payments up to £100 a month to which I laughed as he has no authoritative way of accessing my account (unless I gave the code) and clearly has no understanding of contractual agreements haha!
O2 will never call or text requesting your OTP.
BE WARY AND NEVER HAND OUT YOUR OTP CODE!
19-02-2022 13:39
Thanks @V06
We have a guide Guide: A Guide to Deal with Spam/Scam Calls and Text
Veritas Numquam Perit
19-02-2022 14:40
Spot on @V06
You're exactly correct and did everything right 👍
24-02-2022 09:15
Holey Moley there is some low life about trying to take money from you and pretending to be 02
24-01-2023 14:26
I had exactly the same, offering a 30% discount. Foolishly gave him my OTP, but saw sense when he asked my security question. Telephone number was 02036612594. Tried to ring it back, but unsurprisingly a dummy.
Is there any way of reporting these guys?
24-01-2023 14:44
24-01-2023 14:44
24-01-2023 15:27
24-01-2023 15:27
@JPC wrote:I had exactly the same, offering a 30% discount. Foolishly gave him my OTP, but saw sense when he asked my security question. Telephone number was 02036612594. Tried to ring it back, but unsurprisingly a dummy.
Is there any way of reporting these guys?
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/
How to block a number: