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0344 809 0202

Littleboots
Level 1: Joiner
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I called 0344 809 0202 as published on O2 website to report spam.

The call identity on my phone was Boyarsky Murphy Architects??

The person who answered claim to be from O2 and sent me a passcode and asked me to read it back.

I refused as O2 website states 'we will never ask you for one time passcodes'

What's going on?

How do I contact O2 if their number is corrupted?

Message 1 of 7
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MI5
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@Littleboots 

Just call 202 but your issue is more likely a CLID fault rather than anything else.

If you have called O2 it is safe to repeat codes as it states not to if you were called, but not if you call them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
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pgn
Level 77: Grand Master
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Many numbers, and Social Media contacts too, for O2 in here: Guide: How to find help & contact O2 @Littleboots 

Also at the foot of the main O2 site pages https://o2.co.uk/contactus (used to be here on the Community Forum footer as well, but that broke a while back and the forum manger @Dave-O2 has yet to get the site fully reinstated.

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Littleboots
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Thank you.

Do you know why the number is identified as another company and not O2?

Message 4 of 7
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Littleboots
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PS What's a CLID issue?

Thanks

Message 5 of 7
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MI5
Level 94: Supreme
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CLID is call line identity. 

The system that combines phone numbers with names of people or businesses @Littleboots 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 7
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madasaf1sh
Level 78: King of Kings
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@Littleboots 


Speak to the manufacturer of your Phone, and get them to speak to the vendor who provides the service to them to get it updated.. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 7 of 7
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