Removal Of Posts - Biased Community Admin?

[Anonymous]

Hello All,

One of my good threads has just been deleted? I received a message threatening to "ban" me off this forum if I continue to un-intentionally cause disruption?

What is this?

a) I never aim to disrupt anyone

b) I want to show users the real avenues of complaint

c) my post was not in breach of any posting guidelines

I am getting a feeling O2 staff does not want users who have had a bad experience to know which third party companies can and will audit O2's bad practices. People think OfCom are the "go to" guys, not really...

So I get a response from the forum admin pointing me towards O2 complaints page if I disagree.

Must be having a laugh.

He did not respond to my questions (What is offensive about my post?) and just excerising authority over posts he personally does not agree with.

Fix up guys, at this rate other forums/blogs will take over the negative feedback and your forum will merely be a biased, non-understanding, o2 loving place to waste time.

[adamtemp64]

do not use the live chat version of the complaints procedure

I know when you go to the complaints page you now get the popup ignore it and use the email option and they will review and get back to you over community based issues re moderation etc

[Anonymous]

Live chat is useless, they just read from a script, they don't actually help you or know what they are talking about

[Liquid]

I do believe I pointed out the problems with your post before its removal.

Annoyingly I didn't see if you took its constructive feedback or insulted myself. I can only presume the latter seeing as it was deleted haha.

Admins jobs are to protect the forum, whilst I can understand your most unhappy with the service O2 provides they can't have you going round advising people to jump ship. (Its a business after all)

[Liquid]

You asked how the thread contravened posting guidelines.

•• relates to the conduct of a business;
•• is defamatory of any person, entity or organisation;

Just for reference.

[MI5]

Why does all the good stuff happen when I'm not logged on 😞

[Liquid]

Was this the thread about complaint procedure?

[Liquid]

I won't wish this on CS haha.

Everyone's entitled to an opinion but you appear to be trying to wage a war.

[Anonymous]

dont worry buddy, i flagged it & his last few post have been deleted

[Anonymous]

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@Liquid wrote:
I won't wish this on CS haha.

Everyone's entitled to an opinion but you appear to be trying to wage a war.

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@I don't think O2 are ready for the new generation of customers who use technology to voice their concerns @war

[Liquid]

If there is a DDOS on O2 I'm looking at you:) haha. Must admit I found that quite funny:)