on 16-08-2017 18:40
on 16-08-2017 18:40
on 16-08-2017 18:48
Hi there @Anonymous
Sorry to hear about your problems but just wanted to let you know that you're not talking directly to o2 here.
If you wish, you can make an official complaint here https://www.o2.co.uk/how-to-complain
on 16-08-2017 20:04
on 16-08-2017 20:04
Four months? My God! No doubt passed from pillar to post during all that time because no one will take the responsibility or the time to sort out the refund.
Make the complaint. I would Google CEO O2 and drop an email to his office. Usually gets a result.
on 17-08-2017 10:38
on 17-08-2017 10:38
Sorry to hear about your situation @Anonymous Please let us know how you get on with the complaints process.
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