Refer a Friend
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on 31-03-2015 09:25
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on 31-03-2015 09:25
Hi everyone - havent posted on here
Signed up through O2 link for refer a friend in December 2014, have spoken to online chat people several times - told that they couldnt do anything until 90 days had past (now has past!!) , last chat at weekend the chat was disconnect. Starting think this is a bit of a ploy to get you signed up to a contract with no intention of any payout.
How can I escalate this further to try and get our vouchers - signed up with my Mum as a friend and she has had no correspondence either.
Thanks for any advice.
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on 31-03-2015 09:31
Forget live chat which is, in the most part, pretty useless at anything slightly complicated
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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 31-03-2015 09:33
ok will do - Thanks !
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31-03-2015 09:36 - edited 31-03-2015 10:01
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31-03-2015 09:36 - edited 31-03-2015 10:01
Hi @Anonymous Welcome to the forum
You may find that you get a lot more help on here than you would with live chat.
(Though obviously we have no access to your account and can only advise)
Veritas Numquam Perit
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on 31-03-2015 09:38
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on 31-03-2015 12:33
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on 31-03-2015 12:33
@Anonymous wrote:
Only found this forum this morning - have used live chat a few times and they struggle to understand simple questions!! - rather frustrating.
You need to use google translate....
Best option is to always call 202 unless you just want to know the time of day, even then you will have to convert it to UK time.
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