Re: Previous bills selector

gmarkj · ‎01-12-2021

I know there was an issue with the bills platform which has supposedly been fixed, but it looks like something else has been knocked out of kilter.

On an older version, once you get to the view my bill page and chose the "previous bills" option there was a drop down selector to choose which bill you wanted to see.

That's now gone.

Instead it just shows the most recent bill - as below.

Can you flag this with the IT team and get them to fix this issue - and without getting the old problem back too?!?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

pgn · ‎02-12-2021

<edited, sign-ins ok after cache clear>

Whilst the app lets you see current bills, something is amiss with older bills there too, look at months prior to November for me - 0 spend (if only! 🙄)

So @gmarkj's woes are more widespread, it seems. Help!

Links to O2 Social Media Team here

Cleoriff · ‎02-12-2021

Mines the same on PC @gmarkj

I thought I noticed another post yesterday where @Martin-O2 said the IT team were aware and working on it?

If so, a heads up that it's not fixed!

Veritas Numquam Perit