Re: Preferences

jonsie · ‎23-05-2018

So I have received this latest text from O2. Do I need to check my preferences? I can't believe anything they say these days about marketing!

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎23-05-2018

Had the same yesterday on 2 if my accounts.
Yet another glitch in the system I guess !!!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Poppysmum · ‎23-05-2018

I had the same 2 texts 😞

Cleoriff · ‎23-05-2018

And I have had nothing....Boo hoo...

Veritas Numquam Perit

Bambino · ‎23-05-2018

"Please be reassured nothing is ever changed on your account without you telling us to do so."

That's a bald-faced lie. Not long ago, everyone's preferences were set back to O2's default which is to allow contact from O2's 'trusted partners', some of who are no more than scam artists, cold calling and selling products people don't want or need. This was done without anyone's permission.

I DO NOT WORK FOR O2

MI5 · ‎23-05-2018

@Bambino wrote:
"Please be reassured nothing is ever changed on your account without you telling us to do so."
That's a bald-faced lie. Not long ago, everyone's preferences were set back to O2's default which is to allow contact from O2's 'trusted partners', some of who are no more than scam artists, cold calling and selling products people don't want or need. This was done without anyone's permission.

No, they denied they did that (twice) so it's OK to say it !

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎23-05-2018

@Bambino wrote:
"Please be reassured nothing is ever changed on your account without you telling us to do so."
That's a bald-faced lie. Not long ago, everyone's preferences were set back to O2's default which is to allow contact from O2's 'trusted partners', some of who are no more than scam artists, cold calling and selling products people don't want or need. This was done without anyone's permission.

Absolutely true. They have done it twice to my knowledge though they deny it...

Veritas Numquam Perit

pgn · ‎23-05-2018

I got the first, wondered why, then got the second...

GDPR?

Probably best ignored.

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Bambino · ‎23-05-2018

@MI5 wrote:
No, they denied they did that (twice) so it's OK to say it !

Oh....right....

I DO NOT WORK FOR O2

Glory1 · ‎23-05-2018

@Cleoriff wrote:
And I have had nothing....Boo hoo...

Neither have I @Cleoriffso clearly we've done something wrong. Shame

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