Re: Possible scam call

mucky1957 · ‎11-07-2023

Hi

Received a call on my mobile today saying they were from O2 and wanted to discuss changing my O2 plan...the number is 01952 780690. I immediately cancelled the call.

Ive spent nearly an hour trying to get hold of someone to report this..the bot won't let me get thru to 'customer services' ( there's a misnomer if ever there was one ) and I am just 'on hold' because of course my call ' is really important to us' with 4445

Anything I can do ?? All I want is to try and confirm it was a scam call and try and warn others.

Thanks

MI5 · ‎11-07-2023

@mucky1957

It's a well known scam.
Forward the scam number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)