- 1487 Posts
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Here's a better idea... employ enough people to reduce the hold times... oh and train them well 
On second thoughts maybe changing the hold music is more likely.
On second thoughts maybe changing the hold music is more likely.
....The animals went in two by two hurrah hurrah....
I work for o2 and the amount of times I have been caught singing that when phoning another department is unreal, it sucks me in every time
I work for o2 and the amount of times I have been caught singing that when phoning another department is unreal, it sucks me in every time
- 2080 Posts
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The hold music isnt bad and to be honest, you normaly get through straight away.
My other phone provder i could spend on the phone for 30 mins to a hour and there music stayed the same over and over again. lol
My other phone provder i could spend on the phone for 30 mins to a hour and there music stayed the same over and over again. lol
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