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Pixel 9 pro fold dispatch email

Henry
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The pixel 9 pro fold officially releases today and I'm yet to receive a dispatch email. Is anyone else in the same boat? This is my first time preordering a phone from O2 so I'm not sure if it's normal not to have received an email by now. 

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CorGre
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It was Obsidian that I ordered 😕 wont let me cancel either when I hit cancel.

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CorGre
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It let me cancel mine and placed new order albeit for 256gb rather than 512gb for click and collect now but store closes at 6 so won't make it down until tomorrow. Only store in Belfast that's showing as available now.

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CorGre
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So after cancelling the preorder and reordering the 256gb for store collection. I've just been notified that the 256gb is ready to be collected :slight_smile:

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Nunocaputo
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This is the latest update I received. 

We understand this isn't ideal 😔 We've got no update at the moment. We're also unable to tell as to when it'll be delivered, but we'll keep you updated on the progress via text or email. Once you receive your order, you can message us back so we can discuss with a goodwill gesture.

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CorGre
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Its crazy... as Im now able to walk into store and collect one... think the problem is the 'free storage upgrade'. If they went back to other free gifts the way Samsung used to with Buds then there would be a mixture of 256gb and 512gb ordered. Instead everyone is 512gb potentially causing the issues.

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Skyco
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My order just updated the delivery ETA from today (4th) to yesterday (3rd), lol

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Nunocaputo
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This thread also relates to our issues. Also mention of o2 stating no fold pro stock been received from Google. 

https://community.o2.co.uk/t5/Pay-Monthly/When-am-I-going-to-receive-my-Pixel-9-Pro-XL/td-p/1741766/...

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CorGre
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Yeah been on that thread also but O2 must've received folds since I'm getting mine tomorrow 

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Scuffers
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I've just had notification from DPD. Delivery tomorrow.

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HeroicHulk
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for a 512gb?

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