The o2 app doesn’t let me pay my device plan off in full, the only options it gives me are to pay the normal monthly amount or a lower amount. I only other option it gave was to pay device plan and upgrade to new device.
the o2 website was just the same, no option to just pay the device plan in full.
why is the only option to phone o2 voice call number? That’s no good for people with hearing issues or anxiety problems.
Phone up and you get Automated crap telling you it’s easier if you go online and use o2 website, yeah right.
then you get music playing for over half a hour, then when a human being finally answers, it’s always someone who speaks broken English & can’t do their job properly.
