PAC request by text to be available from Monday - Page 2

Anonymous · ‎28-06-2019

https://news.sky.com/story/how-you-can-switch-your-mobile-phone-provider-more-easily-from-monday-117...

Instructions in the article, hopefully that includes O2.

Anonymous · ‎28-06-2019

@Cleoriff wrote:
Mmmmmm...well the guide will need updating

My thoughts entirely

davethorp · ‎29-06-2019

A guide has already been produced covering the new process. It’s live on EE, 3, Vodafone and Virgin that I am aware of. Probably live on other networks too since it has to be live by Monday

https://community.o2.co.uk/t5/Pay-Monthly/Cancelling-your-contract-An-updated-guide/td-p/1234852

jonsie · ‎29-06-2019

@davethorp wrote:
A guide has already been produced covering the new process. It’s live on EE, 3, Vodafone and Virgin that I am aware of. Probably live on other networks too since it has to be live by Monday

https://community.o2.co.uk/t5/Pay-Monthly/Cancelling-your-contract-An-updated-guide/td-p/1234852

That was quick.....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

davethorp · ‎29-06-2019

@jonsie wrote:
@davethorp wrote:
A guide has already been produced covering the new process. It’s live on EE, 3, Vodafone and Virgin that I am aware of. Probably live on other networks too since it has to be live by Monday

https://community.o2.co.uk/t5/Pay-Monthly/Cancelling-your-contract-An-updated-guide/td-p/1234852
That was quick.....

On the ball me 😂😂

Plus I wrote the original cancellation guide which has become depreciated by STAC codes so was best to update it

I don’t know if O2 have implemented the process yet as I don’t have an O2 sim in a phone to try. They don’t seem to have the options in myO2 yet though which are also a requirement

jonsie · ‎29-06-2019

We'll see what Monday brings.....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

EmilieT · ‎01-07-2019

Good morning guys

Here's the latest update on this:

The new switching regulation comes into force from today (1 July 2019) and all our customers will be able to make use of this new switching service from then as per the regulation - you can find more information here.

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

Cleoriff · ‎01-07-2019

Thanks for the confirmation @EmilieT

Page bookmarked

Also can we have the updated guide here https://community.o2.co.uk/t5/Pay-Monthly/Cancelling-your-contract-An-updated-guide/td-p/1234852 by @davethorp added to the Index Of Community Guides please (and the outdated guides removed)

Veritas Numquam Perit

MI5 · ‎01-07-2019

Thank you

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎01-07-2019

Good to see O2 all ready to go with this 😃

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎01-07-2019

@jonsie wrote:
Good to see O2 all ready to go with this 😃

@jonsie

I think it wasn't a case of being a 'nice to have', I'd imagine there'd have a been a large fine to pay if it wasn't ready to go.

We'll never really know of course but I wonder how many PAC codes have been requested today across the operators in the UK.

It's a completely useless but interesting figure nonetheless.

#Ineedtogetoutmore