OTP code not being received

[Roy2507]

I’ve recently joined 02 and had a problem receiving OTP codes from my bank Santander,

Judging by the number of other posts, this seems to be a common issue.

I was able to rectify the problem by doing a phone reset.

[pgn]

Do you mean a network reset, a phone reset to defaults, or simply a full reboot of the handset, @Roy2507?

[Enlli]

For some reason Santander comes up a lot. Did the same when I was with the Virgin Mobile Community 

About time banks gave up on these. 

Thankfully mine has.

[Oxonian]

This might help @Roy2507 :-

Guide: Text Message Tips (not sent or received) 

[pgn]

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@Oxonian wrote:

This might help @Roy2507 :-

Guide: Text Message Tips (not sent or received) 

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Actually, @Roy2507 rectified it himself, if you care to reread his post, @Oxonian - and I asked for clarification on the type or manner of reset that helped in this case.

[Oxonian]

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@pgn wrote: 

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Actually, @Roy2507 rectified it himself, if you care to reread his post, @Oxonian - and I asked for clarification on the type or manner of reset that helped in this case.

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Agreed @pgn ! 👍