O2 to O2 in the USA?

on 05-02-2013 17:26
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-02-2013 17:26
My son and I both have mobiles on O2pay-as-you-go.
He is going on a trip to the USA and I want to be able to contact him on his mobile.
Despite assurances from customer services that I can text or call him as normal,
on his last visit nothing got through.
Can some kind soul please tell me what we are doing wrong?
Does his mobile need to be set up in a particular way over there?
Or do I need some prefix to his number, perhaps?
Thanks,
John
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-02-2013 18:45
The matter of international call provisioning only applies to SIM cards more than about 8 years old. Both of ours are OK.
Seems to be problem solved.
Thanks to all.

on 05-02-2013 17:31
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-02-2013 17:31
You should be able to call as normal provided that both accounts have international calls provisioned. Call CS and make sure both numbers are provisioned correctly.
- 24613 Posts
- 1081 Topics
- 3852 Solutions
on 05-02-2013 17:35
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-02-2013 17:35
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-02-2013 17:40
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-02-2013 17:42
Is that a chargeable service?
Any idea how much texts cost each way?
Thanks,
John
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-02-2013 17:43
All charges are on o2.co.uk/international
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-02-2013 18:45
The matter of international call provisioning only applies to SIM cards more than about 8 years old. Both of ours are OK.
Seems to be problem solved.
Thanks to all.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-02-2013 18:54
Glad to hear it
Is he only going to NY or are there any other states? If so, I'd be happy to tell you what the agreements are for the other states tomorrow?
But either way, a manual network selection should bring them up anyway.

