O2's Daylight Robbery FTAO Their Staff.

[Anonymous]

When I received my mobile upgrade from Virgin - circa November 2012 - I put my Virgin sim in my new phone and my O2 sim in my Blackberry. I had plenty of O2 credit. However, O2 used it all up for nothing by deducting £1 a day from it for me to use the internet or whatever - which I never did; nor did I ask to do.

You at O2 must be able to see all this under my O2 mobile phone number. I want that money refunded to my phone because, otherwise, it is simply what I have called it in the title of this thread, O2's Daylight Robbery!

[perksie]

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@MI5 wrote:
Oh please.... another one 😞

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They're making a day of it too with ill-informed posts all over the place.

[MI5]

So I see 

[jonsie]

Gotta love these people who have to whinge and make stupid statements. Stand by for another thread they find to make rediculous claims.

[Anonymous]

wish people would research or look at links before posting

[Anonymous]

Thanks, Petal, so very much for sticking up for me. I'm a she by the way.

[Anonymous]

No. If the data was off I could have found out how to put it on and done so. No problem. Why have it on and charge me £1 a day till it used up all my credit? I notice no staff have responded to this post, despite original title.

[Anonymous]

It's not libellous. I HAVE been robbed.

[Anonymous]

Funnily enough, not everyone's a techie.

[Liquid]

Unfortunatly its not an orginal title.

I unerstand what you mean about setting it to off as defualt. However this is done by the phone manufactorers not O2.

O2 cant be expected to defualt all contracts/payg to data off. The phone lines would clog up live chat would be even worse. Its ust not good business sense. (not that i agree with much if anything theyve done recently).

Unfortuatly it is libellous, you may feel youve been robbed but its not the coorect definition in this case sorry.

[Anonymous]

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@Liquid wrote:

O2 cant be expected to defualt all contracts/payg to data off. The phone lines would clog up live chat would be even worse. Its ust not good business sense. (not that i agree with much if anything theyve done recently).

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When I transfered from Orange to O2, I was unable to access the internet. It cost me £7.30 on their customer help line to get it set up and working.

So yes, O2 can be expected and do default payg to data off, and at a cost of £7.30 to get it working, I feel I was robbed.