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Anonymous · ‎02-06-2013

When I received my mobile upgrade from Virgin - circa November 2012 - I put my Virgin sim in my new phone and my O2 sim in my Blackberry. I had plenty of O2 credit. However, O2 used it all up for nothing by deducting £1 a day from it for me to use the internet or whatever - which I never did; nor did I ask to do.

You at O2 must be able to see all this under my O2 mobile phone number. I want that money refunded to my phone because, otherwise, it is simply what I have called it in the title of this thread, O2's Daylight Robbery!

MI5 · ‎04-06-2013

@Anonymous wrote:
to stop the £1 charge just turn off mobile/cell data

Thats where we started Stu

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎05-06-2013

Lol,

Can't blame Stuart !

This thread is going round in circles !!

Anonymous · ‎05-06-2013

@Anonymous wrote:

This thread is going round in circles !!

It's a highland reel !!

http://www.youtube.com/watch?v=nUqhtvJphz8

Anonymous · ‎05-06-2013

See post above. I turned off Data Services.

MI5 · ‎05-06-2013

You'll be fine now then

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎05-06-2013

Oops my bad lol

Anonymous · ‎06-06-2013

@Anonymous wrote:
@Anonymous wrote:

This thread is going round in circles !!
It's a highland reel !!

http://www.youtube.com/watch?v=nUqhtvJphz8

That Vids like trying to get a pint in Wetherspoons on a Friday night!

Anonymous · ‎06-06-2013

@Bambino wrote:
So basically, this is you not having the knowledge of what to do and O2 haven't robbed you of anything. O2 haven't been very good of late concerning a lot of issues, but this isn't one of them.

No, this is O2 setting all the defaults in their favour, and never to the customers benefit.

The OP is right, he/she has been robbed.

The better situation would have been to have had the network access disabled, until the customer requested it to be enabled.

perksie · ‎06-06-2013

@Anonymous wrote:
No, this is O2 setting all the defaults in their favour, and never to the customers benefit.

The OP is right, he/she has been robbed.

The better situation would have been to have had the network access disabled, until the customer requested it to be enabled.

You are so wrong, almost everyone now is buying smartphones and to have them crippled on delivery would be pointless.

If you don't want data then don't get a smartphone.

Your statement is libellous too.

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MI5 · ‎06-06-2013

Oh please.... another one 😞

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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O2's Daylight Robbery FTAO Their Staff.