O2 recycle - Page 3

Anonymous · ‎08-02-2018

I had a quote for my iPhone of £135
I agreed and they sent me their package system to send the phone in
I then got an email telling me the screen and they would only give me £25 for the iPhone 6s as it was damaged I emailed
them telling them it was fine when I packed it and if it was broken
It was either their package system or the postal service
I have been with your company ever since I have had a mobile phone and have had a few problems but we have always sorted them out I’m really not happy the way o2recycle have responded I can guarantee that the phone was in excellent condition when it left my house I have my home phone / internet service & both mobile phones and my company’s phones I will be leaving your service ASAP because the response from o2recycle was that my custom was obviously not appreciated after it must be at least 30 years
Regards ivor

jonsie · ‎09-02-2018

Whoops... .how did that happen...

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎09-02-2018

It's that bug again when changing to full reply I think @pgn is the master of it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎09-02-2018

Oh... I think he has a new contender now 😂

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

pgn · ‎09-02-2018

It was only a matter of time, @jonsie

Lithium's bug bugs the natives again...

|-- O2 Social Media Team via Facebook Messenger