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O2 poor coverage - why?

Anonymous
Not applicable
I have been with O2 for about 6 months after 16 years with Orange. On my last upgrade, O2 had better deals.

But I am amazed at how poor O2's coverage is, especially when compared with Orange/T-Mobile. I live within a mile of Canterbury city centre and within a mile of the dual carriageway A2 but the signal is not good enough to keep a voice conversation going. My phone always shows that Orange or T-Mobile are in range but the O2 signal just keeps dropping out.

We have just been to the Chichester area. Same again - although very near the A27, O2 coverage is terrible. Again, Orange coverage is fine.

It looks as if I made a big mistake changing to O2. Are they not investing in their network? I wonder if as one of the older providers they are not upgrading their antiquated transmission equipment?

I had expected much better.
Message 1 of 24
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ewanrw
Level 10: Inspirational
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Good link.

I've often wondered if planning permission for a base station could limit it to a specific frqeuency or maximum power output, as opposed to just location and height.

ewan
Message 21 of 24
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Anonymous
Not applicable

Thanks for the comments.

 

I have recently been watching the strength of the O2 signal around the Canterbury area using the Bluetooth in my car.  It is very poor or non-existent to the East of the city (I live here), and parts of the A2 are not covered.  The signal is also non-existent in parts of the city centre.

 

Using O2 in this area is a bit like Orange was in the late 1990s - you know, ducking and diving to find a signal, wandering around the house to try and find a useable signal, calls dropping out and being told that you sound like a Dalek.  

 

I had assumed that all of the mobile companies had pretty got most population centres, main roads and university towns covered but with O2 I was obviously mistaken......

Message 22 of 24
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Anonymous
Not applicable

Further to my earlier posts, I have been informed that there are now 3 universities in Canterbury.

 

Providing poor coverage in a university city is perhaps not the best business decision 02 has ever made.  Do they have market researchers?

 

In coverage terms, 02 have been left behind in this area.

 

 

Message 23 of 24
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Anonymous
Not applicable

I'm shocked quite how bad the O2 coverage is in SW London (Putney). I've got a couple of old Nokia phones on an Orange account that give perfect reception all the time. I was recently provided with a Smartphone from work on an O2 account - this is barely useable in most parts of SW15. In fact I switched from an iPhone-4 to a Blackberry Bold as I originally blamed the poor reception on the iPhone being more "smart" then "phone". The reception on the Blackberry is just as bad. I've also got a broadband dongle on an O2 account which is barely useable. It's not only SW London. I regularly commute to Leicester on business and the O2 signal is virtually non-existant along most of the route. Again, the Orange signal is always good to excellent.

 

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