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O2 listen up

Anonymous
Not applicable

It clear to see from twitter and the threads here people are not happy with the info or way your handling this iPhone 5 upgrade, sim card swap, price info if your not going to listen to your customer they will walk people are doing it cheaper with more info and a better deal 

You and Vodafone once had the best network coverage in the UK that has now all changed so listen to your customer that some have been with you from before you were O2 and get it change now not after we move networks key points people are not happy with 

 

1) contract lengths 

2) no upgrades Early 

3) no nano sim before before Friday for customer with a order 

4) lack of information on all fronts and people telling different information 

5) 1Gb data max what that all about.

 

Its a clear message your customers are telling you via different sources so listen to us with are what make you!

Message 1 of 97
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Anonymous
Not applicable
To be honest you would be far better off on a mobile network such as GiffGaff (which happens to run on the o2 network) but provides UNLIMITED data on all its 30 day payg packages and significantly cheaper than any contract 02 packages let alone o2 payg tariffs.
Message 31 of 97
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sheepdog
  • 3377 Posts
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Registered:

@Anonymous wrote:

I just wish O2 would stop selling / offering Apple products so we could get rid of all the sad fan boys of the forum.

 

O2 should lock the forum to new users when the next Apple I Sheep launch comes around until after the handset is released, im sick of all the moaning on here.

 

O2, hook up with a couple of handset manufacturers & develope a I Sheep smashing Android range of handsets then drop the I Sheep all toegther.


Already suggested locking down new registrants a couple of weeks ago.

 

Its the same every time a new iphone is released: people want the information now and its made worse by the fact there is too many outlets including this forum repeating non-information causing this boil-over of nothingness stoked by speculation. The CS operators have little to go on - and a matter o2 management haven't quite learned yet to either give a standard statement and stop elaboration by CS which fuels the angry mob. 

 

And as predicted, the threads are now starting to pick at the regulars by the newbies because their opinion isn't the same. Like I said: every time. 

 

Sheepdog "a regular on here since 2008" mode

 

Message 32 of 97
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Anonymous
Not applicable

all these 'irate' sheep will be gone next week or once they have an iphone 5 in their hands

Message 33 of 97
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Anonymous
Not applicable
or not in their hands if dhl are delivering.

tb
Message 34 of 97
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Anonymous
Not applicable

or yodel for that matter

Message 35 of 97
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Anonymous
Not applicable
ahh that's the one!
then it will be " I've only just put my sim in, I need to port my number across, why is it not activated instantly? "
like 5 million others all at the same time

Message 36 of 97
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Anonymous
Not applicable

yeah they will all be told that it takes up to 24 hours but they dont listen

Message 37 of 97
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Anonymous
Not applicable
lol.
its like ground hog day whenever this phone is released.!
Message 38 of 97
1,055 Views

Anonymous
Not applicable

they all act like crazies on acid, its just a phone

Message 39 of 97
1,053 Views

darrengf
Level 28: Ingenious
  • 2080 Posts
  • 60 Topics
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Registered:

Even though I'm a apple fan and yes own one, Its been great reading this week I have to admit.

 

Much better than a novel and seriously, where you going to get all this fun and excitement if your not on here lol.

wink

 

 

 

 

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

Message 40 of 97
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