Hi all,
I have had to make a few calls to o2 customer services recently, when calling the standard C/S number, I was told that I am an O2 select customer and that I need to be transferred through to the O2 select C/S people.
When I try to phone the direct O2 select C/S number I get a message telling me that I am an O2 online customer and that I need to call that number!
I am a little confused as to what is going on!
Also I bought my contract (and Phone) in an O2 retail store, connecting to a retail tariff and upgraded at the end of my contract in a retail store on a retail tariff! This has confused me a little as I'm told I'm on an online tariff!
All help greatly appreciated
Thanks
Alex