O2 Maidstone

BillMc1 · ‎15-11-2025

How this is the right place.

i have just been into the Maidstone Store with a problem with activating a new SIM.

The service is received from Ella Mae (Asst.Manager) was absolutely outstanding. She was able to resolve my issue very quickly. In addition she did advise of the TV/Broadband package available, however, I have too long left on my current contract.

just wanted to say that Ella Mae was a credit to your company

MI5 · ‎15-11-2025

I've requested a move to the correct place but nice to hear good feedback for a change @BillMc1

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

TallTrees · ‎15-11-2025

Thanks for taking the time to send a thank you message @BillMc1

HAPPINESS IS BEE SHAPED

pgn · ‎17-11-2025

One for @Dave-O2 to feed back to the Maidstone store, perhaps?

Nice to hear happy stories instead of sob-stories, @BillMc1 👍

|-- O2 Social Media Team via Facebook Messenger

Dave-O2 · ‎18-11-2025

Thanks @pgn

@BillMc1 Can you please drop me a PM with the approx time of your vist and your mobile number and i'll get this sent across to the correct area 😁

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