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O2 Insurance repair/replacement

Anonymous
Not applicable

My phone was collected on Monday to be assessed and replacement for an o2 insurance claim. I still haven't received an email saying it's been processed and I need it urgently before Monday. It said it would only take 3-5 working days. Can anyone help?! 

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MI5
Level 94: Supreme
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You need to ask customer service http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

3-5 days would be between tomorrow & Monday 

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Marjo
Former Staff
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Hey @Anonymous How are you doing? Was the repair/replacement sorted for you in the end?

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