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O2 Insurance repair/replacement

Anonymous
Not applicable

on ‎15-06-2017 12:26

on ‎15-06-2017 12:26

My phone was collected on Monday to be assessed and replacement for an o2 insurance claim. I still haven't received an email saying it's been processed and I need it urgently before Monday. It said it would only take 3-5 working days. Can anyone help?! 

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MI5
Level 94: Supreme
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on ‎15-06-2017 12:40

on ‎15-06-2017 12:40

You need to ask customer service http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

on ‎15-06-2017 15:13

on ‎15-06-2017 15:13

3-5 days would be between tomorrow & Monday 

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Marjo
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on ‎22-06-2017 13:22

on ‎22-06-2017 13:22

Hey @Anonymous How are you doing? Was the repair/replacement sorted for you in the end?

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