No signal since before Christmas

[Anonymous]

The signal mast is down in our area and has been since before Christmas, so no O2 - is anyone going to do anything about it?........ever?

Area is DG2 post code area.

[MI5]

Yes, they are aware of it.

Use the "keep me posted" button for updates.

Live results for DG2

• 

  Sorry a phone mast close to you isn't working

  Sorry, there's a mast near you that isn't working and we're waiting for our third party supplier to visit the site to fix the problem.

  We apologise for any inconvenience.

  Updated 13:00 (refreshed hourly). Recent faults might not show yet.

  Register for ongoing updates on this issue.

• 

  Normal coverage for Voice, text and email (2G)

  Making calls, sending texts, using email on your phone.

  Good indoors and outdoors.

[Cleoriff]

Yes you definitely have mast problems

[Cleoriff]

And ....snap.....:smileywink:

[MI5]

Waiting on a third party..... !

[Anonymous]

You have our sympathy. Our signal disappeared months ago and we were given the mast not working will update till a message saying it was fixed just before Christmas. It lasted a week and is off again now with the same message. It's more third world than the third world.

Mat

[Cleoriff]

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@Anonymous wrote:

You have our sympathy. Our signal disappeared months ago and we were given the mast not working will update till a message saying it was fixed just before Christmas. It lasted a week and is off again now with the same message. It's more third world than the third world.

Mat

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Hi @Anonymous You may wish to complain. You may be offered some sort of recompense though that certainly isn't guaranteed http://www.o2.co.uk/how-to-complain

[Bambino]

@Anonymous This is a customer to customer forum. O2 do not monitor this site. Please see the posts above.