Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I've just attempted an early upgrade for the note 7, everything went OK until confirming order then a something went wrong error popped up, payment has been taken. Upgrade customer service said the orders still live and all I need to do is click the ...
Hey guys, We've had some fantastic discussions on apps over the past few weeks with some really interesting feedback from the community. Were interested to hear what else would you like to see available as an O2 app? What sort of apps do you think wo...
Dear Sir/Madam, I am disappointed with the service of O2 as I have had overdue notices on my account for the last 3 to 4 months. I have called each month to set up a direct debit and I called two days ago once again to set it up. Each of the four tim...
Hi guys, Continuing the recent discussions on O2 apps today we would like to get your feedback on the My Network app. The My Network app test your speeds on the go, report any network issues through the app and get status updates for your location wi...
Hi guys, O2 Store & Share provides O2 customers with unlimited cloud storage which can be used to keep your important files backed up and safe. If the unfortunate happens and your handset is lost or damaged any files you have backed up using Store & ...
I would like to say a very special thank tou to Cjarlie and Nigel at the O2 shop in Yate Bristol. I have had my new phone about 2 months now and have to say they have not been trouble free. I retured to the shop (Broadmead Bristol) where I purchased ...
can u have more than one sim only deal on 1 account e.g 2 sim plans from 1 bank account?
Subject: Very poor coustomer service Hi . I have been a customer for many years . I was called by 02 about a good deal for £18 10 gb of data unlimited calls and text . But I had to clear my old contract which I did over the phone . Then I was told to...
I understanding may be long shot but thought asking if anyone can help...few years ago I have pay monthly contract with o2 which has been terminated back in Aug 14. I wondering if I still able to obtain copy of phone bill with detail of call logs for...
I was refused an O2 contract due to failing the O2 credit check. I have an excellent credit history so after buying and checking my Equifax report and finding it has a high score raised the matter with O2 credit referrals (email only service). After ...
