Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 57525 Views
  • 232 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 41823 Views
  • 45 replies
  • 6 kudos

Resolved! watch out

Hi - i need to share this.i've just recived a phone bill for my 14 year old daughters phone. she has exceeded her allowance of 500 mis for calls by 270mis.the bill for this normally £18.50 has come in at a whopping £164.i thought the account was capp...

Anonymous by Not applicable
  • 4506 Views
  • 12 replies
  • 0 kudos

Xperia X: Sony re-imagined.

It's a curious thing is the X, on one hand, it's clearly not pound for pound a big hitter, on the other it's been tweaked so much its optimised to hell and can keep up with the big boys without breaking a sweat.So what is it?It's not exactly a flagsh...

xperiax-x-logo.png DSC01299_20160703234725161.jpg DSC01301_20160703234648070.jpg DSC01305_20160703234502161.jpg
viridis by Level 56: Guvnor
  • 9098 Views
  • 18 replies
  • 9 kudos

Resolved! Travel to Ireland

Before travelling to Ireland I spoke to an O2 guru about the best way to use my phone - I was only needing it for texts and possible the occasional phone call. I was advised to turn off mobile data and voicemail, which I did. Calls would be 50p makin...

Anonymous by Not applicable
  • 4091 Views
  • 6 replies
  • 0 kudos

Resolved! O2 rip off ! Has anyone else been conned in to paying premium charges without realising it ?

I went online one day to Tesco direct and up popped a " free" entry in to some competition with a chance to win an IPad. Stupidly , ( as it turns out) I filled in the online form with my mobile no and email etc . Next thing , I get this text ..says.....

Anonymous by Not applicable
  • 4612 Views
  • 9 replies
  • 0 kudos

Resolved! O2 Insurance Courier Collection

Hi. I am new to this forum so apologies if I make any mistakes or faults along the way. I have an iPhone 6S Plus which, unfortunately, suffered quite bad screen glass damage after it dropped onto the road. I used it for a while but then discovered I ...

Anonymous by Not applicable
  • 20396 Views
  • 42 replies
  • 0 kudos

O2 travel extension.

Received the following this morning.We're extending our O2 Travel service. From 14 July 2016, you can now get all the minutes, texts and data you need in 30 countries outside Europe for £4.99 a day (£3.99 a day in Turkey). And we only charge you for ...

viridis by Level 56: Guvnor
  • 6797 Views
  • 9 replies
  • 0 kudos

O2 insure: feedback.

Read here for the background.http://community.o2.co.uk/t5/Other-Devices-Nokia-Blackberry/O2-online-chat/td-p/207143/page/3Credit where credit is due, this morning took delivery of a brand new Z5 premium without the need for any complaints or the like...

viridis by Level 56: Guvnor
  • 4186 Views
  • 14 replies
  • 2 kudos

Resolved! live chat

Does anyone know the purpose of live chat? I tried 3 times and nothing! Perhaps the person there is deceased? I just wanted someone to tell me how I'm supposed to track an order when I can't find anything in the six headings at the top of my home pag...

Anonymous by Not applicable
  • 5047 Views
  • 17 replies
  • 0 kudos