No connection for 13 days

[Gordon3]

I have been trying to get my phone unblocked for 13 days now. Each time I have contacted you via an o2 shop I have been told it will be done in 24 hours. This on 5 separate occasions and despite 100% assurances, nothing. You are a disgrace. If you want a case ID reference, I will supply. 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202