Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
O2 today confirmed affected customers will be offered compensation but only on receival of handset, so likely never at this rate!Back office order team confirmed no new deliveries for 2 weeks at least
Hey everyone, The O2 community has one of the best collections of guides on the Internet, all created by our knowledgeable members! The guides provide advice and step by step instructions for a wide variety of issues and questions that O2 customers c...
Hey all,Sorry to bring the bad news but I posted this in one of my threads but it'll be buried and I feel you all need to know this.So o2 this morning confirmed the following:All S20 Ultra stock dispatched yesterday if you did not receive tracking th...
I upgraded to the Galaxy S20+ and have been having issues with the speakers. I got my S20+ delivered on the 10th. Today I've phoned up and I'm having a replacement S20+ sent out to me on Tuesday.I asked the advisor if I was to have the same speaker i...
I'd like to thank you for the o2 surpise love the lens and car tracker thing I love all of it thank you love the rat toys they been spoiled not sure what or who to give what to haha Videos of the rats playing with their new toys below Playing with th...
Started of by talking to o2 guru online today, as soon as i told them my reson for the chat was about the delay on my s20 ultra was fobbed of to another gure. Then when decided to call them instead had the same thing spoke to person, told them my iss...
Anybody affected by the delay had an update yet? I'm currently fighting with o2 for an update but they are now saying 6 weeks, it was 4 weeks yesterday!!!!!
Hey everyone, It's been a few months since we've had a reward nomination but the community was graced with 2 great products reviews during February! For those who don't know we sometimes ask the community to nominate piece of forum content that made ...
I received my Samsung Galaxy S20+ on 10th March, however there is an issue with the speaker sound quality.On the Galaxy S10 (& S9), the quality of the speakers sound fantastic. Dolby Atmos on the S10 really enhances the already great sound experience...
Does anyone else feel that 02 should allows customers to view texts messages online in MY O2 ?
