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No access to Network

Anonymous
Not applicable
Hello. My phone says 'No access to network' which has never happened to me before. Is there an issue with o2's network? Anyone else with this problem? Or is it something to just do with me?

I can't even ring o2 to tell them! Any advice?
Message 1 of 404
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403 REPLIES 403

Anonymous
Not applicable
The chances of you winning are fairly high, as with any or most Commercial organisation they will mostly pay or agree to certain wishes of the client / customer, in so to avoid the bad and negative publicity. It has been done many a time. They dont have to admit liability, but in either paying or agreeing in or to somerhing, they pretty much have admitted something wasnt right.
Message 291 of 404
599 Views

Anonymous
Not applicable
Wouldn't the construction company be liable for any compensation?
Don't they have insurance for this kind of thing?
I remember when I started my IS (IT & Server) installation and support company, I had problems when trying to get liability insurance. The insurers were a little apprehensive about the cover they would give me because I offered onsite server installation & support, and what if I knocked a power cable, shutdown a companies infrastructure and cost them loads in loss of earning...

As I said ealier, they claim off the idiots responsible, you claim off O2.

So I'm guessing O2 will be suing the company for the costs of the engineers working atm, and for their loss of earnings because we aren't making loads of calls, surfing (mob-web) and texts at 1am in the morning. As well as any successful cases from their clients, like Devans

I feel sorry for those customers who have not got the guts to stand up for their rights. Your loss.

I have the guts but this is just pety.. for a few hours from 9 pm onwards... I mean if you really want a lawsuit why not take on apple for their lack of privacy? The amount of accounts being hacked currently to which they do nothing about! Also fully display all your contact details including card numbers for whoever has hacked your account... THAT IS a proper case for a lawsuit not having phone calls from family, gf, friends for a night that I believe is petty.

It is certainly not petty when you run a company as large as mine.


Then you should have a contingency plan
Message 292 of 404
599 Views

Anonymous
Not applicable
Wouldn't the construction company be liable for any compensation?
Don't they have insurance for this kind of thing?
I remember when I started my IS (IT & Server) installation and support company, I had problems when trying to get liability insurance. The insurers were a little apprehensive about the cover they would give me because I offered onsite server installation & support, and what if I knocked a power cable, shutdown a companies infrastructure and cost them loads in loss of earning...

As I said ealier, they claim off the idiots responsible, you claim off O2.

So I'm guessing O2 will be suing the company for the costs of the engineers working atm, and for their loss of earnings because we aren't making loads of calls, surfing (mob-web) and texts at 1am in the morning. As well as any successful cases from their clients, like Devans

I feel sorry for those customers who have not got the guts to stand up for their rights. Your loss.


I have had to before I came to O2 I was with Orange through get-con'd for less than a month, and wasn't getting any service, orange said I could close the contract but gc wouldn't cancel it. Every time I phoned or went into their shop, they would say I could cancel within 28 days, but when starting the cancellation process they would change their mind and say it was 14 days and that I couldn't. After a few threats from me, I gave in and took legal action. First letter from my solicitor and the contract was closed within an hour. So yup I stand up for mine.
Message 293 of 404
599 Views

Anonymous
Not applicable
The chances of you winning are fairly high, as with any or most Commercial organisation they will mostly pay or agree to certain wishes of the client / customer, in so to avoid the bad and negative publicity. It has been done many a time. They dont have to admit liability, but in either paying or agreeing in or to somerhing, they pretty much have admitted something wasnt right.


Very true.
Message 294 of 404
599 Views

Anonymous
Not applicable
I am not afraid of the big boys, I have taken on the UK's biggest company and a Government department before, and won.
Once I have won, and O2 are told to pay compensation, if they do not pay up, I'll send in the bailiffs, and if compensation is over £750, I'll use Insolvency legislation and issue a Statutory Demand against the company.

Oh, this gets better by the minute ! grin grin :womanindifferent:

I always laugh at people threatening legal action over little niggles too, people shouldn't be total reliant on just one provider. Smart people have contingencies for when things don't go the way they want. I say that consumers lack of planning contingencies have put them in this predicament, not the unforeseeable.
tl;dr haha you'll never win etc. etc.

I wouldnt be lauging if I was an O2 Advisor right now, they might have to get rid of a few to pay some compo to a fair few people.

It is nothing I am worried about at all, it wouldn't be myself going if it came to that, which is doubtful in itself.

Many people said that I would not win when I took the Dept for Transport to court, but I won, the same when I sued Tesco.


Even so, you can throw all these bits of legislation at them, but the one thing that may be your downfall is that you accepted and agreed to the terms that in situations like this, you recognise that O2 are not liable. It all falls down to what the judge decides on.
Message 295 of 404
599 Views

Anonymous
Not applicable
Wouldn't the construction company be liable for any compensation?
Don't they have insurance for this kind of thing?
I remember when I started my IS (IT & Server) installation and support company, I had problems when trying to get liability insurance. The insurers were a little apprehensive about the cover they would give me because I offered onsite server installation & support, and what if I knocked a power cable, shutdown a companies infrastructure and cost them loads in loss of earning...

As I said ealier, they claim off the idiots responsible, you claim off O2.

So I'm guessing O2 will be suing the company for the costs of the engineers working atm, and for their loss of earnings because we aren't making loads of calls, surfing (mob-web) and texts at 1am in the morning. As well as any successful cases from their clients, like Devans

I feel sorry for those customers who have not got the guts to stand up for their rights. Your loss.

I have the guts but this is just pety.. for a few hours from 9 pm onwards... I mean if you really want a lawsuit why not take on apple for their lack of privacy? The amount of accounts being hacked currently to which they do nothing about! Also fully display all your contact details including card numbers for whoever has hacked your account... THAT IS a proper case for a lawsuit not having phone calls from family, gf, friends for a night that I believe is petty.

It is certainly not petty when you run a company as large as mine.

Then you should have a contingency plan


Oh I do, but cannot be actioned until 8am when we speak to our 0800 service provider to get the 0800 number redirected.
Message 296 of 404
599 Views

Anonymous
Not applicable
I am not afraid of the big boys, I have taken on the UK's biggest company and a Government department before, and won.
Once I have won, and O2 are told to pay compensation, if they do not pay up, I'll send in the bailiffs, and if compensation is over £750, I'll use Insolvency legislation and issue a Statutory Demand against the company.

Oh, this gets better by the minute ! grin grin :womanindifferent:

I always laugh at people threatening legal action over little niggles too, people shouldn't be total reliant on just one provider. Smart people have contingencies for when things don't go the way they want. I say that consumers lack of planning contingencies have put them in this predicament, not the unforeseeable.
tl;dr haha you'll never win etc. etc.

I wouldnt be lauging if I was an O2 Advisor right now, they might have to get rid of a few to pay some compo to a fair few people.

It is nothing I am worried about at all, it wouldn't be myself going if it came to that, which is doubtful in itself.

Many people said that I would not win when I took the Dept for Transport to court, but I won, the same when I sued Tesco.

Even so, you can throw all these bits of legislation at them, but the one thing that may be your downfall is that you accepted and agreed to the terms that in situations like this, you recognise that O2 are not liable. It all falls down to what the judge decides on.


Not if that part of the contract is deemed unfair under The Unfair Contracts Act 2008, which we will be pursuing.
Message 297 of 404
599 Views

Anonymous
Not applicable
Ha ha ha ha do you guy's realise its gettin close to 1.30am and for the past 2hrs or so all u's have done is bitch and cry and whimper about a situation that no one can do ANYTHING about, to the point where u's are talkin about Insolvency Legislation??? Really?? Do u's not have lives? Beds to go to? Wives/husbands/girlfriends/boyfriends/favourite pets to snuggle up to? Jobs in the morning?
Its been fun and all listening to this madness, at times it has been better than most soaps, but please, just put the handbags down and step away.
O2, we're better. Connected. Tee hee hee


I've been stroking one out while checking here every so often.
Message 298 of 404
599 Views

Anonymous
Not applicable
Ha ha ha ha do you guy's realise its gettin close to 1.30am and for the past 2hrs or so all u's have done is bitch and cry and whimper about a situation that no one can do ANYTHING about, to the point where u's are talkin about Insolvency Legislation??? Really?? Do u's not have lives? Beds to go to? Wives/husbands/girlfriends/boyfriends/favourite pets to snuggle up to? Jobs in the morning?
Its been fun and all listening to this madness, at times it has been better than most soaps, but please, just put the handbags down and step away.
O2, we're better. Connected. Tee hee hee


Handbags at dawn lol
Message 299 of 404
599 Views

Anonymous
Not applicable
Wouldn't the construction company be liable for any compensation?
Don't they have insurance for this kind of thing?
I remember when I started my IS (IT & Server) installation and support company, I had problems when trying to get liability insurance. The insurers were a little apprehensive about the cover they would give me because I offered onsite server installation & support, and what if I knocked a power cable, shutdown a companies infrastructure and cost them loads in loss of earning...

As I said ealier, they claim off the idiots responsible, you claim off O2.

So I'm guessing O2 will be suing the company for the costs of the engineers working atm, and for their loss of earnings because we aren't making loads of calls, surfing (mob-web) and texts at 1am in the morning. As well as any successful cases from their clients, like Devans

I feel sorry for those customers who have not got the guts to stand up for their rights. Your loss.

I have the guts but this is just pety.. for a few hours from 9 pm onwards... I mean if you really want a lawsuit why not take on apple for their lack of privacy? The amount of accounts being hacked currently to which they do nothing about! Also fully display all your contact details including card numbers for whoever has hacked your account... THAT IS a proper case for a lawsuit not having phone calls from family, gf, friends for a night that I believe is petty.

It is certainly not petty when you run a company as large as mine.

Then you should have a contingency plan

Oh I do, but cannot be actioned until 8am when we speak to our 0800 service provider to get the 0800 number redirected.


Well your phone should be working by then. Meanwhile you should probably get some sleep you have a lot of suing to do tomorrow. Good luck to you all. ANd i just hope its not just a bunch of time wasted with solicitors and lawyers.

I'm out got better things to do.
Message 300 of 404
599 Views