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No access to Network

Anonymous
Not applicable
Hello. My phone says 'No access to network' which has never happened to me before. Is there an issue with o2's network? Anyone else with this problem? Or is it something to just do with me?

I can't even ring o2 to tell them! Any advice?
Message 1 of 404
23,034 Views
403 REPLIES 403

Anonymous
Not applicable
am fed up now. am sick of o2 "customer service" not serving their customers. would it hurt to post something on the website? what a joke.
Message 91 of 404
1,285 Views

Anonymous
Not applicable
Mine has come back up
now in Birmingham
Message 92 of 404
1,285 Views

Anonymous
Not applicable
Hi guys!
There has been a network failure at a YATEs point where construction work has knocked off the power. The whole of the O2 network in the UK is having problems due to this and have no timescales to when this will be fixed. Customer services had over a thousand people in the queue by the time it got to 8:45pm and most advisors would have been unaware until this point.
The outage has also affected Orange and Vodafone networks.
😆

Hey MilkBottle,
How did you get this information?

I was on the receiving end of people saying that their phones aren't working.


Bad luck mate, guess you work for O2 then?
Message 93 of 404
1,285 Views

Anonymous
Not applicable
Hi guys!
There has been a network failure at a YATEs point where construction work has knocked off the power. The whole of the O2 network in the UK is having problems due to this and have no timescales to when this will be fixed. Customer services had over a thousand people in the queue by the time it got to 8:45pm and most advisors would have been unaware until this point.
The outage has also affected Orange and Vodafone networks.
😆

Hey MilkBottle,
How did you get this information?

I was on the receiving end of people saying that their phones aren't working.

Bad luck mate, guess you work for O2 then?


Indeed. Last 15 minutes of my shift tonight was fun.
Message 94 of 404
1,285 Views

Anonymous
Not applicable
I'm in Plymouth and I'm showing no servicefpr the past couple of hours! Anyone else in Plymouth with the same prob?
Message 95 of 404
1,286 Views

Anonymous
Not applicable
still down here in birmingham 😞
Message 96 of 404
1,286 Views

Anonymous
Not applicable
Hi guys!
There has been a network failure at a YATEs point where construction work has knocked off the power. The whole of the O2 network in the UK is having problems due to this and have no timescales to when this will be fixed. Customer services had over a thousand people in the queue by the time it got to 8:45pm and most advisors would have been unaware until this point.
The outage has also affected Orange and Vodafone networks.
😆

Hey MilkBottle,
How did you get this information?

I was on the receiving end of people saying that their phones aren't working.

Bad luck mate, guess you work for O2 then?

Indeed. Last 15 minutes of my shift tonight was fun.


I bet, thanks for letting us know though man. Appreciate it. Do you think it will be back up anytime soon?
Message 97 of 404
1,286 Views

Anonymous
Not applicable
bham my SOS at 9pm but my another phone Sos at 7.45pm
Message 98 of 404
1,286 Views

Anonymous
Not applicable
I have an email address for a complaints manager at O2 if anyone would care to message me for it... I emailed him in Feb about the silly hours that customer service were open and he came back with some crap reply..
Message 99 of 404
1,286 Views

Anonymous
Not applicable

I bet, thanks for letting us know though man. Appreciate it. Do you think it will be back up anytime soon?


We weren't given any timescales (as usual), but obviously something of this magnitude will be sorted pretty swiftly.
Message 100 of 404
1,286 Views