The only thing to do is not renew our contracts when they come up. It's the only thing they'd listen to. The outage itself is understandable but when will companies realise it's the ignoring customers and not acknowledging the problems that's the most annoying. There should be a big banner on the O2 homepage explaining the network is down and when it's likely to be up. That's not asking a lot; it's just basic, minimal, expected customer service.
As it stands most people won't even realise there's a problem until they try to call or text someone. My Nokia E75 (the worst phone I've ever had the misfortune to own but that's another story and not O2's fault!) is showing the network O2 - UK and full strength on the 3G meter- if O2 to make it clear the network's down I'd never know - what if someone was trying to contact us they'd just get a dead signal and we'd never even know.
O2 would be better turning the network off completely so it shows as NO NETWORK so at least we'd be aware it's down; and then we could go to their homepage and see the information.
Anyone at O2 listening? Anyone at O2 got even the slightest way of conducting customer-facing operations?
,big up everyone from brizzle 
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