No Signal / poor signal Paignton Devon

Beekeeper1 · ‎06-06-2021

Several weeks ago the signal in areas of Paignton & Torbay became so bad I was unable to make / receive phone calls / texts .
This is still happening .
What is the point in paying for a mobile phone when I can t use it ?
Does anyone know when this is likely to be sorted please ? Can I cancel my contract as 02 are not providing what I pay for ? Thanks

MI5 · ‎06-06-2021

@Beekeeper1 wrote:
Can I cancel my contract as 02 are not providing what I pay for ? Thanks

No, sorry.

Service is not 100% guaranteed.

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Beekeeper1 · ‎07-06-2021

If I cam t get the service , who am I paying for it . Pretty rubbish customer service is nt it ! If my phone was needed in an emergency I’d be well stuffed would nt I . Clearly time to move providers . It’s been going on weeks