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No Signal in TD7 area for 2 days

Anonymous
Not applicable

I can only assume there is an issue with the local mast as there is very little to no service at this location - although the O2 service checker states the service is working perfectly well. I know it's not just my phone as other users have same issue.

Message 1 of 9
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Accepted Solutions

Anonymous
Not applicable

Thanks all - I'll await the outcome....

 

Wait...all of a sudden full signal - someone found the on button!!!

 

Cheers

Message 7 of 9
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8 REPLIES 8

adamtemp64
Level 66: Unequalled
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best to ring o2 and report an issue and get all affected to do the same payg 4445 pay monthly 202 or business 8002 assuming you can make a call

 

What is the exact postcode as the td7 says  no coverage by the bar graphs

 

Live results for TD7

 
  • Our network is currently working fine
    If we're doing work on the phone masts near you we'll tell you about it here.
    Updated 12:00 (refreshed hourly). Recent faults might not show yet.

 

 
  • Normal coverage for Voice, Text and Email (2G)
    Making calls, sending texts, using email on your phone.
    Sorry, we do not have coverage here.
  • Normal coverage for Mobile Internet (3G)
    Fast networking. For smartphones, dongles and tablets.
    Sorry, we do not have coverage here.
  • Normal coverage for Mobile Internet (3G900)
    Fast networking. For smartphones, dongles and tablets.
    Sorry, we do not have coverage here.
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 9
2,111 Views

Anonymous
Not applicable

TD7 5BE

 

Can't make a complete call, so point trying it.

Thanks

Message 3 of 9
2,105 Views

adamtemp64
Level 66: Unequalled
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Then all use the live chat system to report the fault or wait until in an area that a call can be made

 

But o2 do now know

 

Live results for TD7 5BE, Selkirk, Borders
 
  • Sorry we're currently investigating reports that a phone mast in this area isn't working.
    This means you might experience problems making calls, using the internet, or sending / receiving emails in this area.
    Updated 13:00 (refreshed hourly). Recent faults might not show yet.

 

 
  • Normal coverage for Voice, Text and Email (2G)
    Making calls, sending texts, using email on your phone.
    Good indoors and outdoors.
  • Normal coverage for Mobile Internet (3G)
    Fast networking. For smartphones, dongles and tablets.
    Sorry, we do not have coverage here.
  • Normal coverage for Mobile Internet (3G900)
    Fast networking. For smartphones, dongles and tablets.
    Sorry, we do not have coverage here.
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 4 of 9
2,101 Views

jonsie
Level 94: Supreme
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Registered:

Live results for TD7 5BE, Selkirk, Borders

Sorry we're currently investigating reports that a phone mast in this area isn't working.
This means you might experience problems making calls, using the internet, or sending / receiving emails in this area.
Updated 13:00 (refreshed hourly). Recent faults might not show yet.
Message 5 of 9
2,100 Views

perksie
Level 69: Guiding Light
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Ah the complete postcode helps:

 

Live results for TD7 5BE, Selkirk, Borders

  • Sorry we're currently investigating reports that a phone mast in this area isn't working.
    This means you might experience problems making calls, using the internet, or sending / receiving emails in this area.
    Updated 13:00 (refreshed hourly). Recent faults might not show yet.

 

  • Normal coverage for Voice, Text and Email (2G)
    Making calls, sending texts, using email on your phone.
    Good indoors and outdoors.
  • Normal coverage for Mobile Internet (3G)
    Fast networking. For smartphones, dongles and tablets.
    Sorry, we do not have coverage here.
  • Normal coverage for Mobile Internet (3G900)
    Fast networking. For smartphones, dongles and tablets.
    Sorry, we do not have coverage here.
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 6 of 9
2,097 Views

Anonymous
Not applicable

Thanks all - I'll await the outcome....

 

Wait...all of a sudden full signal - someone found the on button!!!

 

Cheers

Message 7 of 9
2,087 Views

Anonymous
Not applicable
Someone attached the pieces of string together again!!
Message 8 of 9
2,080 Views

jonsie
Level 94: Supreme
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