New o2 voicemail

Rubbish · ‎12-03-2021

Has anybody else recently had their voicemail "upgraded"? Sounds like a different voice etc but omg what a load of rubbish it is! When you press 5 to radial it says
Please wait while we connect
Please wait while we connect
Please etc
Who on earth thought that was a good idea?
Press 3 to delete and then 3 to confirm SOMETIMES not others so you sometimes delete the following message!!!
Worst of all is if somebody leaves you a voicemail while you're already on it, you have to end the call and restart it. I hate it. Wish you could restore the old one

MI5 · ‎12-03-2021

@Rubbish

Yes, a new system was introduced a month or so ago.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎12-03-2021

...and they call that progress

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Bambino · ‎12-03-2021

@Rubbish The powers that be from O2 don't even look at what's written on these pages. You can voice your displeasure here: How to Complain | Help | O2

I DO NOT WORK FOR O2

Luke30 · ‎19-03-2021

I have no problems with at all and yes I see what you mean about if someone leaves you a voicemail you have end the call and then recall voicemail again but I thought you had yo that before the voicemail got Upgraded.

LGreenwood