New Phone Return

[Itzcraig]

So i returned my new phone which I didn’t like within 14 days. As tracked by royal mail it shows that the phone reached the return o2 center. When i asked them to cancel my contract they are saying that the phone is not marked as return. How many days does it take for them to mark my phone returned??

[jonsie]

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@Itzcraig wrote:
Just now heard that now the contract will be ended on the 24th tuesday and then my phone was marked returned!!

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Someone obviously tripped over it on the warehouse floor....