My Network app: Your Feedback

[EmilieT]

Hey everyone, 

I know a few of you use the My Network app, and suggest its use to many new and established members alike  We thought it was about time to ask you what you think of it, and gather any feedback you might have on how to make it even better!

The My Network app allows you to easily check your coverage, wherever you are, without having to visit the main site or enter your postcode. Once you've downloaded the app and you are able to:

• check the status of our network in your area.
• test your network speeds.
• report any issues with your service.

So what do you like best about this app? What do you think could be improved?

Let us know if you use it, and how you like it!

Looking forward to your comments 

[EmilieT]

Thanks @Anonymous, @Glory1 and @darrengf for these detailed comments  I'm glad to hear you're all using the app and finding it somewhat helpful, and I'll make sure to pass on this very useful feedback!

[Glory1]

Well there's been an update to the app bringing back the masts, 'by popular demand'. So the feedback worked 😊

[jonsie]

Thank you for the update @Glory1

[Junior]

Hi O2. Since the new update was launched whenever I open the app it auto detects my location wrongly by about half a mile. Location services is turned on correctly and it does it each time it opens. When I click the compass icon it recallibrates and finds where I am. Can this be fed back to the developers please? Thanks.

[Cleoriff]

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@Junior wrote:
Hi O2. Since the new update was launched whenever I open the app it auto detects my location wrongly by about half a mile. Location services is turned on correctly and it does it each time it opens. When I click the compass icon it recallibrates and finds where I am. Can this be fed back to the developers please? Thanks.

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@EmilieT?

[EmilieT]

Thanks @Cleoriff for the mention! 

@Junior I've taken note of this and will make sure to pass it on, if you've got any other comments to feed back please add them to your new post here