cancel
Showing results for 
Search instead for 
Did you mean: 

Moving abroad - options

Anonymous
Not applicable

I'm moving to the States for 9 months, starting in 2 weeks time. I'll be there all that time, apart from two weeks back here for Xmas. O2 told me a while back that my account could be suspended and that they could help set me up with a partner company in the States, but that I should call back closer to my departure date.

 

When I did, I was told that despite being a customer for 5 years I couldn't suspend my account as my current plan is less than half way through and that they have no international partners. Pretty annoying...

 

What would people recommend I do?!

Message 1 of 13
12,506 Views
12 REPLIES 12

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

Hope you get it sorted

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 11 of 13
1,387 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

@O2MACH2 wrote:

@Anonymous wrote:
brilliant, this is what customer service should have told me - thank you!

Well adamtemp6 is a "Consultant" so needs to know these things :smileywink:Smiley LOL


I hate these ranks what a joke You either know an answer or you do not.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 12 of 13
1,384 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

@adamtemp64 wrote:


I hate these ranks what a joke.


It's all part of the Community Experience!

 

You are supposed to enjoy it. wink

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 13 of 13
1,380 Views